From RegEdit, delete the registry entries under HKEY_CURRENT_USER/Software/Box/ Box to clear Box preferences.Delete this folder: C:\users\\AppData\Local\Box\Box.You may need to show hidden folders to see \AppData.Proceeding with the steps below deletes these files.
If these files do exist, and if you want to keep them, copy them to any location outside of C:\users\\AppData\Local\Box\Box\ (such as your desktop). These are files that have not been uploaded to Box. Ascertain whether any files exist in C:\users\\AppData\Local\Box\Box\unsyncedFiles.If necessary, use Task Manager to end the Box.exe process. Please check this article to update Box Drive.Īlso, can you try to manually reset Box Drive please, by following these steps:
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